State Farm® Insurance Agent Jim Epperly
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tiffany
September 24, 2025
"Summer is amazing, walked me through every single step and saved me money!!!!"
"Thank you for your review, Tiffany! We enjoyed assisting you with your insurance needs. We look forward to talking to you at again!!"
Dan Novitske
September 9, 2025
"Summer was very helpful! She was patient, answered my questions and explained the options clearly with my best interest in mind. It’s refreshing to do business with someone who still puts people first!"
"Thank you for your 5 Star review of our office! We are happy to have you as part of the Jim Epperly State Farm family! So glad we could help you with your auto insurance needs! "
Grandma Cookies
August 27, 2025
"These professionals are always a good experience for me .Even though having a car crash or roof damage may not be , it helps when you have a kind and caring staff to help guide you through. Thank you to Jim Epperly and staff."
"Thank you for your review! We’re thrilled to know you had a positive experience with us! We look forward to continuing to support your insurance needs. "
Kevin Gillis
August 8, 2025
"They took care of the business we need handled with professionalism and speed. I was very happy with there performance."
"Thank you for your review, Kevin! We enjoyed assisting you with your insurance needs."
Jojean Degeeter
July 31, 2025
"Very competitive pricing, patient, calming, knowledgeable and kind"
"Thanks for the kind words, JoJean. I am glad we were able to make assisting you with your insurance needs such a great experience"
Nancy
July 23, 2025
"Everyone is always so nice and helpful."
" Thanks for the kind words, Nancy. I am glad we were able to make assisting you with your insurance needs such a positive experience! "
Cathy Hall
July 18, 2025
"Love state farm"
"Thank you for your review, Cathy! We enjoyed assisting you with your insurance needs. We look forward to talking to you at again"
Emily J.
July 15, 2025
"Always an easy and great experience dealing with the folks at Epperly’s. They are wonderful at answering questions and making the insurance process seamless."
"Thanks for the kind words, Emily. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
Daniel Blair
July 14, 2025
"Summer was very knowledgeable and kind in handling my claim."
"Thank you for your review, Daniel! We enjoyed assisting you with your insurance needs. We look forward to seeing you at our office again! "
Connie Huntley
July 10, 2025
"Your staff is AMAZING!!! Thx for always being there for us!"
"Thank you for your review, Connie! We enjoyed assisting you with your insurance needs. We look forward to talking to you at again!"
Pam Davies
July 10, 2025
"5 STAR Agency. Owner, Jim Epperly, and manager, Summer Vaugh are superior, friendly, explain all policies to our satisfaction. We highly endorse and recommend Jim Epperly State Farm Insurance Agency in Milan. They are the BEST! Pam & Rick Davies"
"Thank you for your review, Pam! We appreciate your time and business and look forward to assisting you in the future."
Nathan Blommer
July 9, 2025
"Summer and team are fantastic! Thorough and always available to help! Thank you all!!"
"Thank you for the kind words, Nathan. I am glad we were able to make assisting you with your insurance needs such a positive experience! We look forward to help you in the future!"
Seth Mandle
June 29, 2025
"Heather was very helpful and friendly! Would recommend having her help you with all your insurance needs!"
"Thank you for your review, Seth! We appreciate your time and business and look forward to assisting you in the future."
Tracey Nagle
June 27, 2025
"I love working with Summer she has always been there for me. I cannot Tell you how many years I have been with you. However long summer has been there is how long I have been with you. I cannot say nothing about summer. So I will forever be with apparently insurance as a customer. Thank you summer for being the amazing agent that you are and friend.! Tracey Nagle!"
" Thank you for your review, Tracey! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at our office again! "
Darci De Wilde
June 27, 2025
"Transfered from another agent, Summer took the time to go over all my policies, explained in detail and got me a cheaper rate and better coverage. Very satisfied with what I hope will be a long relationship"
" Thank you for the kind words, Darci. I am glad we were able to make assisting you with your insurance needs such a positive experience! We look forward to help you in the future!"
Ks homc
October 1, 2024
"Was great at first. WAS the cheapest around, then within a year my rates increased over 125 bucks a month with driving accidents or tickets. Nothing. -_-"
Tanya Kelly
September 12, 2024
"Heather is amazing! Always so great to work with and SUPER helpful always ☺️"
"Thanks for the kind words, Tanya. I am glad Heather was able to make assisting you with your insurance needs such a positive experience!"
Caitie Snider
September 11, 2024
"Heather is so helpful and quick to respond! I would recommend them to anyone!"
"Thank you for the kind words, Caitie. We look forward to assisting you with your insurance needs in the future!"
Jim Burgess
September 11, 2024
"Recommended by friends. Heather is very helpful."
"Thank you, Jim! We enjoyed helping you with your insurance needs!"
Stephanie Johanson
September 11, 2024
"The girls and Jim at State Farm are wonderful! Very helpful and knowledgeable with all of my home, auto and life insurance needs! Thank you girls for all you do! 😉 💕"
" Thank you for your review, Stephanie! We enjoyed assisting you with your insurance needs. "
Ash Kardash
September 11, 2024
"Great company, very helpful!"
" Thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
Huggy’s Universe
September 11, 2024
"I have had State Farm Insurance since I was a young driver. I’ve always had incredible experiences with them. They are super helpful and affordable. Highly recommend. Also, Summer Vaughn is always positive, outgoing and helpful! 😀"
" Thank you for your review! We enjoy assisting you with your insurance needs. We look forward to seeing you at our office again! "
Tara Ehlers
July 18, 2024
"Great staff!! Everyone is so helpful!"
" Thank you for the kind words, Tara! I am glad we were able to make assisting you with your insurance needs such a positive experience."
Alexa Hickson
May 3, 2024
"Been doing business with them for years great service."
"Thank you for your review, Alexa! We enjoyed assisting you with your insurance needs today. We look forward to helping you again! "
Kelly Litterst
January 16, 2024
"I have Used Epperly’s for 20plus years. Even living now in Naperville, I still Use Epperly’s. The office staff is amazing and always so helpful!!"
" Thank you for the kind words, Kelly! I am glad we were able to make assisting you with your insurance needs such a positive experience! "